Types of conflict management. pdf from MEDIA 215 at School of Law, Christ University, Bangalore. 1 Three Major Types of Influence. [Click to enlarge]. This is the opposite of competing, and while it can appear as giving in, the approach is useful when the outcome is low risk and preserving the relationship is more important than being right. The collaborating conflict management style is assertive and cooperative—the complete opposite of avoiding. A quality management system audit evaluates an existing quality management program to determine its conformance to company policies, contract commitments, and regulatory requirements. Competing for a new account against another company is an example where this style is beneficial, but competing with one’s own team members is sure to weaken relationships and hurt morale. Thomas, the author of “Introduction to Conflict Management”, surveys have shown how managers spend about a quarter of their time dealing with conflict. FACULTY OF BUSINESS, LEADERSHIP & MANAGEMENT AND ICT Programme: Bachelor of Business Administration Module: Learn the conflict resolution definition, essential techniques, and workplace strategies that foster collaboration, trust, and long-term career growth. Competing. May 29, 2025 · We will explore the definition, types, and importance of conflict management and learn the common conflict management styles and the role of technology in conflict resolution. People who use this style put their own concerns first, often at the expense of another person, their department, or their company. View CONFLICT MANAGEMENT. There has been much research done on different types of conflict management styles, which are communication strategies that attempt to avoid, address, or resolve a conflict. An individual who uses an avoiding conflict management style is unassertive and uncooperative. 0. This article explores the meaning, causes, types, strategies, and importance of classroom conflict management, along with practical approaches teachers can adopt to maintain harmony and promote effective learning. Image: Rice University, Organizational Behavior, CC BY-NC-SA 4. Avoiding. Collaborating. Take a quiz to assess your conflict management skills and get tips on how to improve them. Learn practical conflict management skills to handle workplace disagreements, improve communication, and build stronger professional relationships. According to Kenneth W. The goal of conflict management is to improve learning and group results including efficacy or performance in an organizational setting. -Niagara Institute. A person using an accommodating style neglects their own needs and yields to another’s point of view. When conflict is serious enough that it causes a rift within the workplace culture, the kind that pollutes the work atmosphere and threatens irreparable damage, a methodical, collaborative approach conflict resolution can help lead to an amicable solution. Explore the five modes of conflict management, tips for choosing the right approach, and courses to build your skills on Coursera. Color altered from original. [1+4] Conflict Management: Conflict management is the process of identifying and handling conflicts in a way that minimizes negative outcomes and promotes positive results. According to the Thomas-Kilmann Conflict Mode Instrument (TKI), there are five major conflict management styles: avoiding, competing, accommodating, compromising and collaborating. . These employees are often seen as being diplomatic by sidestepping an issue or withdrawing to prevent a potentially threatening situation. The number one conflict management style professionals use is the collaborating style. Four Sources of Conflict: Figure 4. Question 20 (Or): What do you mean by conflict management? Describe any four sources of conflict. Jul 18, 2025 · Across cultures and over time, people have chosen different ways to handle conflict. Accommodating. Conflict management is the process of handling disputes and disagreements between two or more parties. Here's a quiz to identify your style and win conflicts. Sep 16, 2025 · Learn how to identify and handle conflicts fairly and efficiently with different styles and strategies. The Thomas-Kilmann Conflict Mode Instrument (TKI), developed by Kenneth Thomas and Ralph Kilmann, categorizes these approaches into five modes: competing, collaborating, compromising, avoiding, and accommodating. As stated previously, power represents the capacity of one person or group to secure compliance from another person or group. Dec 19, 2025 · Conflict management styles are the different ways that individuals address, engage in and resolve conflict. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict. Conflict management is the approach and strategies geared towards achieving a positive outcome and resolution amongst the parties involved in matters relating to conflicts. Find out how to use different styles in different situations and how they relate to marriage research. These strategies and approaches are dependent on the type of conflict that exist, organizations, or institutions involved. Conflict management is the process to restrict the negative features of conflict while increasing the positive features of conflict. Oct 22, 2025 · Learn about five conflict-management styles and how they affect negotiation and conflict resolution. Know your conflict style and you'll know how to handle and win every type of conflict you face. Sep 21, 2023 · Learn the five conflict management styles with pros and cons, and when to use each. ohvz, zhfu2c, ajdkn, lbjci, 8sps, x8f7m, tmexej, tfmwrt, jhou, vvdpj2,